Home  About Us  Customer Service  Developers/Landowners  Water Quality  Contract Operations  Wastewater

 Water Quality

Managing your water supply takes careful planning and we are working hard to bring you water that not only meets, but is better than state and federal standards for quality and safety.

Tidewater conducts extensive testing to ensure a quality water supply in which you can feel confident.

Tidewater issues an annual water quality report containing information about the quality of drinking water delivered for each of its 53 water districts. Tidewater regularly tests for more than 100 contaminants. It also maintains a comprehensive sampling and monitoring program for quality assurance. A report of each community's water quality test results is issued each spring to all customers. A report of 2006 results was sent to customers in July 2006. These results are also available on-line. The purpose of the report is to advance consumers' awareness of safe drinking water and the need to protect water sources. 

 A Word of Caution

Our treatment systems are designed and operated to produce water that is in compliance with all state and federal primary drinking water standards. Some naturally occurring organisms commonly found in the natural water supplies may not be eliminated during the treatment process. This means that even a well-run system may contain low levels of microscopic organisms. The levels, however, are normally of little concern to healthy individuals. It should be noted, however, that under certain circumstances, these organisms might amplify to dangerous levels within a customer's own water supply system.
All customers, and in particular, operators of institutions (schools, hospitals, hotels/motels) and other large facilities, should follow appropriate procedures for maintaining their own plumbing systems.  If you have concerns about these matters, additional information and guidance may be obtained from the EPA's Safe Drinking Water Hotline at 1 (800) 426-4791. For additional information, please contact us at 1 (800) 523-7224 to request a copy of our Annual Water Quality report.

 A Message for People with Compromised Immune Systems

Certain individuals may be more vulnerable to contaminants in drinking water than the general population and have special needs regarding water quality. Immuno-compromised individuals such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly and infants can be particularly at risk from infections. These individuals should seek advice about drinking water from their health care providers. EPA Guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the EPA's Safe Drinking Water Hotline at 1 (800) 426-4791.

Tidewater 2007 Water Quality Report

To obtain a water quality report for your community, please call 1 (800) 523-7224.

 A Word of Caution

 A Message for People with Compromised Immune Systems